This Privacy Policy explains how Hangzhou Baolun E-Commerce Co., Ltd., operating as BL Labs (“BL Labs,” “we,” “us,” or “our”), handles information in our website and mobile applications.
1. Our approach
We design our products to collect as little personal information as reasonably possible. The planned first release of our strength training app does not require an account. Core data such as routines, workout sessions, and history is stored locally on your device.
2. Information you choose to send
If you email us or submit feedback from the app, we receive the content you provide and any optional contact information. In-app feedback may also include limited technical context needed to diagnose an issue, such as app version, device or operating-system version, and a random installation identifier. Do not include sensitive health information in a support message unless it is necessary for your request.
3. Website and service logs
Our hosting and security providers may process standard request data, such as IP address, browser type, requested page, and time of request, to deliver and protect the website. We do not use this website for behavioral advertising and do not sell personal information.
4. How we use information
- Provide support and respond to messages.
- Diagnose bugs, protect our services, and improve reliability.
- Comply with applicable law and enforce our terms.
5. Service providers and disclosure
We may use service providers for website hosting, security, and feedback delivery. They process information only to provide those services to us. We may also disclose information when required by law or necessary to protect users, our rights, or the integrity of our services.
6. Retention and security
We retain support and feedback records only for as long as reasonably needed for the purposes described above. No system is completely secure, but we use reasonable technical and organizational safeguards.
7. Your choices
You can choose not to send optional feedback or contact information. Deleting the app removes its locally stored data according to iOS behavior. To ask about information you have sent directly to us, contact us at the address below.
8. Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes
We may update this policy as our products evolve. We will publish the revised policy here and update the effective date.
10. Contact
BL Labs / Hangzhou Baolun E-Commerce Co., Ltd.
杭州宝伦电子商务有限公司
Email: support@bllabs.app